Every High School student belongs to a tutor group to whom s/he reports at 0750 each morning for registration. The Tutor – in all but the most sensitive of cases – is the first point of contact between Home and School in matters relating to the academic and / or social welfare of the student. ISSR adheres to a detailed policy of student management; should the student present any difficulties or face academic challenges that have not been resolved within the subject class itself, the teacher will consult with the Tutor after which approaches will be implemented to address the matter. At this point, if the circumstances warrant it, the parents will be advised and a meeting may be arranged.
Through Assessments and Reports and consultation with subject teachers as and when the occasion demands, the Tutor monitors the student’s progress in all aspects of school life.
ISSR issues students with four awards:

  1. The Attainment Award is given to students who have achieved excellent results in a range of subjects during a period of, normally, three months.
  2. The Progress Award recognises those students who are determined to succeed in subjects that they find challenging.
  3. The Special Merit Award records the gratitude of ISSR towards those students who have made a significant contribution to the extra-curricular life of the School during the academic year.
  4. Merit certificates (Bronze, Silver and Gold) are awarded to students who reach a given number of individual House points.
    In addition, students may receive certification upon completion of certain extra-curricular courses.

Duty of Care

The provision of care on the part of ISSR is dependent upon parents and guardians providing the correct information to the school upon enrolment. Please ensure that:

  • Contact details are up-to-date;
  • The absence or unavailability of parents or guardians is always known;
  • Medical conditions are known;
  • Vaccination information is kept up-to-date.

At all times, the school will exercise its responsibility to ensure the care and safety of students based on the information at hand. When unforeseen events occur such information will assist in the proper implementation of any relevant emergency policy.

Homework Diaries

Every student in KS3 to IGCSE will be given a homework diary in which homework, assessment scores, personal academic targets and notes can be recorded. Teachers and parents need to sign the homework diary on a weekly basis.

At ISSR, homework:

  • reinforces what has been taught;
  • extends what has been taught;
  • links the school and home;
  • provides an opportunity for parents to become involved with the school work of their son / daughter;
  • is recorded each day by the students in their homework diary;
  • is evaluated in a timely fashion;
  • is never used as a form of punishment.

It is highly recommended that students in KS3 and IGCSE do no more than 2 hours of homework a day. Those studying in the A Level Programme will be given different homework schedules depending on their chosen subjects.


Students are expected to attend the full school term each year – short term applications will not be considered. This routine ensures good progress for the student’s education. The school calendar is provided during enrolment and is also available on our website or from Administration. Should any unforeseen calendar changes occur, parents will be informed by email, letter and on the school’s website, as well as social media.

Good attendance is of prime importance for the educational development of the student. A student should never be absent unless absolutely necessary. Missed instruction, discussion and group interaction can never be totally made up. It is disrespectful and disruptive to class activities when students arrive late for class. Students who arrive after 8:00am must first report to their Form Tutor to get their attendance mark. Meetings will be arranged with the Principal if lateness is a continual problem.


When a student is absent from school, parents or guardians must notify the school by telephone prior to 7:50am. If possible inform the school concerning the expected duration of absence. A reason for the absence and possible duration must be given.

Authorised and Unauthorised Absences

There is a difference between authorised and unauthorised absences. Absences for the following reasons will be considered authorised:

  • Illness;
  • Family emergencies;
  • Religious observances

If a note or letter is not provided, such absences will be considered unauthorised. A pattern of unauthorised absences will necessitate a conference with parents, and can also lead to a student’s removal from the school. For planned absences we strongly request that parents plan vacations to coincide with school holidays.  We request advance written notification of vacations and other planned absences that are to occur during term time.

Where a prolonged absence from school is anticipated, parents are invited to make an appointment with the relevant teachers in advance in order to receive the planned assignments and schedule of work. Please note that the School is under no obligation to provide school work for a prolonged period of absence owing to a vacation taken during term time or for other unauthorised absences. School work will be provided in the event of prolonged authorised absences.

Mobile Phones and Electronic Devices

It is strongly recommended that mobile phones or electronic devices (iPods, Kindles) are not brought to school. Any mobile phone or electronic device brought to school is the sole responsibility of the student, and ISSR will not be held responsible for the loss or damage of such devices. It is not permitted to use mobile phones during the school day (7:50am-4:00/5:00pm) unless permission is given by a teacher. If a mobile phone is kept in a bag or locker, it must be switched off or in silent mode. Mobile phones will be confiscated from those who do not follow these guidelines.

Cash & Valuables

Students are strongly discouraged from wearing or bringing valuables to school and are specifically requested not to carry money exceeding USD5 on their person at school. The school cannot accept responsibility for the safe-keeping of any such items. Students are not permitted to carry cash for ISSR school fees.


Since January 2011 all pupils, teachers and staff at ISSR have been covered by a group accident insurance policy for injury in the school grounds and during school excursions. This insurance is not for students’ illnesses while attending ISSR. There is no additional charge to parents for this cover, which becomes active once initial fees have been paid.


If a student becomes unwell during the school day, the school will contact the parents concerned and the student will be taken home by school personnel when parents are not free to arrange for a pick-up themselves. This will incur a small cost to parents. For students with an ailment that does not otherwise prevent their presence in school, ISSR cannot take responsibility for administering medicine. However, an arrangement can be discussed on a case-by-case basis. Parents are responsible for updating their son / daughter’s vaccinations each year and should inform the school administration whenever there is a change of status regarding such vaccinations.


Students arriving at school on motos or bicycles must wear a safety helmet by Cambodian Law. If an accident occurs whilst commuting to and from school, and helmets are not worn, students are not covered by the ISSR insurance policy.

After-School Arrangements

There are several arrangements in place for students at the end of the ISSR High School day. Students can return home by bicycle or moto as long as safety measures are followed, or on the school bus. Fees for the school bus are discussed during enrolment. If a student is being picked up by a parent or guardian, an ISSR Parent/Guardian ID must be worn. Parents who are collecting students from the Full-Time International Programme must collect their son / daughter promptly between 4:00pm and 4:15pm.

Parents collecting students from the Part-Time Khmer Programme must collect their son / daughter promptly at the time scheduled for the end of the Khmer Programme should that end later than the International Programme. The school will not be held responsible for students who are left behind unless special arrangements have been made with the school administration. Parents will be contacted if continual late pick-up issues arise. In both instances, an additional fee will be incurred if parents do not collect their son / daughter on time.

Drop off and pick up procedures

In order to allow for free flow of traffic, parents dropping off or picking up students by car must not park in front of the school entrance gates. Parents should pull up to the designated unloading area for assistance and should be courteous and line up while waiting their turn to drop off or pick up their son / daughter.

Disciplinary Action

At ISSR students from various backgrounds are enrolled and attend school without prejudice. All students have equal rights, equal access to school staff and school resources. In return, the school requests respect from all parents and students towards all school personnel including administration staff, teachers, teaching assistants, security guards, gardeners, drivers and any other adults employed at ISSR as well as respect for school property and its environment. Students must also show respect for each other at all times. Inappropriate behaviour in terms of actions, body language or verbal expressions will result in the school policy on discipline being applied.